Shipping, Returns, & Cancelations

Shipping

Vinyl items estimated 2 week delivery on Made to Order items. 
Resin Items estimated 6 week delivery on Made to Order items. 
Crochet items estimated 4-6 weeks delivery on Made to Order Items. 
Orders labeled Ready to Ship will ship next day USPS 5-7 day delivery. 

Returns, Exchanges & Cancelations 

I gladly accept returns, exchanges, and cancellations on non custom items.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery.
Request a cancellation within: 2 days of purchase. 
Custom items cannot be restocked so they may not be returned or exchanged. Custom orders will still be subject to material cost if canceled during or after completion. Material cost is to be determined per item but will be no less than 30% of the total cost of the order. If your invoice is unpaid after 30 days, you will receive another invoice for cost of goods. After 90 days of nonpayment the material cost amount will be sent to collections.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Gift Cards
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.