Onyx's Mystical Creations Gift Card
Gift Cards may be used on anything in the shop.
All gift cards are 10% off! No code necessary.
Processing Times Per Item Type
Vinyl crafts such as shirts, bags, and decals will be made within 5 to 7 days of your purchase.
Crochet crafts depending on the size may take anywhere from 5 days to 4 weeks to make. Larger items taking longer. If your item is expected to take longer than 4 weeks to be made, you will be given an estimated shipping date via email. Optional photo progress updates as well.
Resin items take 1 to 2 weeks to fully harden before they can be shipped.
Shipping Carrier Infomation
All packages are sent USPS with tracking. If your package is valued over $30, it will be shipped insured.
Returns & Custom Order Cancelations
I gladly accept returns, exchanges, and cancellations on non custom items.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery.
Custom items cannot be restocked so they may not be returned or exchanged.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Request a cancellation within: 2 days of purchase.
Custom Order Cancelation
Custom orders will still be subject to material cost if canceled during or after completion. Material cost is to be determined per item but will be no less than 30% of the total cost of the order. If your invoice is unpaid after 30 days, you will receive another invoice for cost of goods. After 90 days of nonpayment the material cost amount will be sent to collections.
For Additional Return & Cancelation Terms & Conditions